Data protection

Privacy policy
RESIDIA Real Estate Consulting GmbH, Denninger Straße 130, 81927 Munich (hereinafter: “We”) as the operator of the website www.residia.net (hereinafter: “Website”) is responsible for the personal data of the users (hereinafter: “You”) of the Website within the meaning of the data protection laws, in particular the General Data Protection Regulation (“GDPR”) and the Federal Data Protection Act (“BDSG”).

We protect your privacy and your private data. We collect, process and use your personal data in accordance with the content of this Privacy Policy and the applicable data protection laws, in particular the GDPR and the BDSG.

In these data protection provisions, we inform you which personal data we collect, process and use when you use our website. We therefore ask you to read the following information carefully.

Personal data within the meaning of these data protection provisions are individual details about your personal or factual circumstances. This includes in particular your name, your e-mail address and, if applicable, your address and your telephone number as well as your credit card and account details and your VAT details if you are a registered trader.

Provision of the website
Personal data also includes information about your use of our website. In this context, we collect the following personal data from you:

  • Your IP address,
  • Date and time of the request,
  • Time zone difference to Greenwich Mean Time,
  • Content of the request,
  • Access status/HTTP status code,
  • Scope of the data transfer,
  • Website from which your request is forwarded,
  • Browser, operating system and its interface, language and version of the browser software,
  • the location from which you retrieve data from our site

as well as other connection data and sources that you retrieve.

This is usually done through the use of log files and cookies. Further information on cookies can be found below.

We use this data to protect our legitimate interests,
– that the website can be displayed on your computer,
– to ensure the functionality of the website,
– to optimize our website,
– to ensure the security of our information technology systems.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Data that we collect for the provision of the website will be deleted after the end of the respective session.

Cookies and targeting

This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services.

Cookies are small text files that are used by websites to make the user experience more efficient.

By law, we can store cookies on your device if they are strictly necessary for the operation of this site. We need your permission for all other types of cookies.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or withdraw your consent at any time from the cookie declaration on our website.

Find out more about who we are, how you can contact us and how we process personal data in our privacy policy.

Please provide your consent ID and the date when you contact us regarding your consent.

Your consent applies to the following domains: www.residia.net

Your current status: Allow all.

Your consent ID: jLlPGBC5PymSCw3EcOs1Rqpey1jOPk7aAYjucIkH7tb3/HrYVOZV7w==Consent date: Monday, July 15, 2024 at 16:31:53 CEST

Change consent | Revoke consent

The cookie statement was last updated on 29.01.25 by Cookiebot:

Necessary (6)

Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

NameProviderPurposeMaximum storage durationType
1.gifCookiebotUsed to count the number of sessions on the website, which is necessary to optimize the provision of CMP products.SessionPixel tracker
CookieConsentCookiebotSaves the user’s consent status for cookies on the current domain.1 yearHTTP cookie
PHPSESSIDwww.residia.netRetains the user’s statuses for all page requests.SessionHTTP cookie
pll_languagewww.residia.netThis cookie is used to determine the visitor’s preferred language and to set the language on the website accordingly, if possible.1 yearHTTP cookie
rc::aGoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website to create valid reports about the use of your website. ResistantHTML Local Storage
rc::cGoogleThis cookie is used to distinguish between humans and bots.SessionHTML Local Storage

We also collect information about your use of our website through the use of so-called browser cookies. These are small text files that are stored on your data carriers and that store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie data is sent as well as information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognize the user’s device and make any default settings immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard disk of the user’s computer.

The cookies we use only store data about your use of the website. This is not done by assigning it to you personally, but by assigning an identification number to the cookie (“cookie ID”). The cookie ID is not merged with your name, IP address or similar data that would allow the cookie to be assigned to you.

If you do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can select the “Block third-party cookies” setting in your browser.

We use cookies to protect our legitimate interest in improving our website and providing you with a better and more personalized service. They allow us to recognize your computer when you return to our website and thereby:

to store information about your preferred activities on the website and thus tailor our website to your individual interests;
to store your log-in data and display preferences (e.g. language);
to speed up the processing of your inquiries.
The legal basis for data processing by cookies is Art. 6 para. 1 sentence 1 lit. f GDPR.
cookies are stored until you delete them or the duration of the respective cookie ends. In this case, the cookie is automatically deleted from your computer.

Newsletter
We offer you a free newsletter that informs you about our current offers and other developments.
You can subscribe to our newsletter via the website. The following information is transmitted to us when you register:

  • E-mail address,
  • Name,
  • Date and time of registration,
  • Your IP address
  • Date and time when the confirmation link was clicked,
  • Voluntary information, if you have provided it.

As part of the registration process, we ask you to give us your consent to process your data. Reference is made to this privacy policy.

We use the so-called double opt-in procedure to subscribe to our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address you have provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be automatically deleted.

Your e-mail address is collected in order to send you the newsletter. Other information that is not voluntary is collected in order to prevent misuse of the e-mail address used. The voluntary information is collected in order to be able to address you personally. The legal basis for this is Art. 6 para. 1 sentence 1 lit. a GDPR.

You can withdraw your consent at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail, using the form provided for this purpose on the website or by sending an e-mail to info@residia.net. The legality of the processing carried out up to the revocation is not affected by the revocation.

If you purchase goods or services on our website and enter your e-mail address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.
We collect your email address in order to send you the newsletter.

The legal basis for sending the newsletter as a result of the sale of goods or services is Art. 6 para. 1 sentence 1 lit. f GDPR in conjunction with. § Section 7 (3) UWG.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user’s e-mail address is therefore stored for as long as the subscription to the newsletter is active.

Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on the website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the online portal (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.
We collect this data in order to protect our legitimate interests, to analyze the use of the website, to improve it and to make it more interesting for you. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

Google Adwords
We use Google Adwords to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the advertising campaign data. We are interested in showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertisements are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the display of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be contacted) are usually stored as analysis values for this cookie.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out your IP address and store it.

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular suppressing third-party cookies will prevent you from receiving ads from third-party providers; b) by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.de/settings/ads, whereby this setting will be deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, whereby this setting will be deleted when you delete your cookies; d) by permanently deactivating them in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this website to their full extent.

The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. a GDPR. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Data security
All information that you transmit to us is stored on servers within the European Union. We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. These are adapted to the current state of the art. In particular, your personal data is transmitted to us in encrypted form. We use the SSL (Secure Socket Layer) coding system.

No disclosure of your personal data
We do not disclose your personal data to third parties unless you have consented to the disclosure of data or we are entitled or obliged to disclose data due to statutory provisions and/or official or court orders.

Deletion
We store your data for as long as we are entitled to do so. If you have exercised your right to object or the legal basis subsequently ceases to apply for another reason, in particular because the purpose for which the data was collected has been achieved, we will delete the data immediately, unless we are obliged to retain the data due to a statutory retention obligation.

Data protection and third-party websites
The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we cannot accept any responsibility or guarantee for third-party content or data protection conditions. Please check the applicable data protection conditions before you transmit personal data to these websites.

Changes to this privacy policy
We reserve the right to change this privacy policy at any time with effect for the future. A current version is always available on the website. Please visit the website regularly and inform yourself about the applicable data protection provisions.

Your rights and contact
You can view your personal data at any time free of charge and request information about its origin, recipients or categories of recipients to whom this data is disclosed and the purpose of storage and, if necessary, its correction and/or deletion and/or restriction of its processing.
You also have the right to object to the processing of your data at any time, provided that the processing is carried out to protect one of our legitimate interests. In this case, your data will only be processed if we can demonstrate compelling legitimate grounds for the processing which override your interest in the exclusion of the processing, or if the processing serves to assert, exercise or defend our claims.
If the processing of your data is based on consent, you have the right to withdraw this consent at any time. In this case, we will no longer process your data unless we are permitted to do so by law. The permissibility of the processing of your data that took place before your revocation is not affected by your revocation.
If you have provided us with personal data, we will send it to you on request in machine-readable form for use by other providers.

To exercise your above rights, please contact us via info@residia.net, fax +49 89 92409851 or by letter to: RESIDIA Real Estate Consulting GmbH, Denninger Straße 130, 81927 Munich. If you have any questions, comments or requests regarding the collection, processing and use of your personal data by us, please also contact us using the contact details provided.
If you believe that the processing of your data violates data protection laws, you are entitled to complain about this to a data protection authority. For example, you can contact the State Commissioner for Data Protection and Freedom of Information at the following address:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA) Promenade 27 91522 Ansbach

Data protection officer
If you have any questions or comments on data protection matters, you can contact our company data protection officer at any time. You can reach him at the following contact details:
E-Mail: christian@belusic.de
Address: RESIDIA Group, Denninger Straße 130, 81927 Munich, Germany

Availability of this privacy policy
You can download and save this privacy policy here.

Status: May 2018